Salon Policies

CANCELLATIONS

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Appointments cancelled with less than 24 hours' notice will be charged 50% of the scheduled service(s). This fee must be paid before any future appointments can be booked.


NO-SHOWS

Clients who fail to attend their appointment without notifying the salon or service provider in advance will be charged 100% of the scheduled service(s). This balance must be paid in full before any future appointments can be booked.

DEPOSITS
Certain services require a non-refundable deposit at the time of booking to secure your appointment.
Deposits are non-refundable but may be transferred to a new appointment if you provide at least 24 hours' notice when rescheduling or cancelling. Appointments cancelled or rescheduled with less than 24 hours' notice, as well as no-shows, will result in the deposit being forfeited.


CHILDREN

To help maintain a relaxing environment for all clients, we kindly ask that children only attend appointments if they are receiving a service themselves. If bringing your child is unavoidable, please contact the salon or your service provider ahead of time so we can make appropriate arrangements.